At ShopSmokeless.com, your privacy matters. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
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Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
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Order Information: Product purchases, transaction history, and customer service interactions.
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Technical Information: IP address, browser type, device identifiers, and browsing activity through cookies.
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Marketing Preferences: Newsletter sign-ups, communication choices, and promotional responses.
Location Information: With your permission, your approximate location — used once to show you products available and legal to sell in your state. Sharing is optional (you can decline), we do not track or store your precise location, and we fall back to an estimate based on your IP address.
2. Use of Information
We use your information to:
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Fulfill and ship your orders.
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Communicate about orders, services, and promotions.
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Improve our website and customer experience.
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Conduct marketing (where permitted by law).
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We share information with trusted partners only as necessary:
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Service Providers: Companies that help us run the store, such as payment processing, shipping and delivery, email, hosting, and website analytics (Google Analytics). They may use your information only to provide those services to us.
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Legal Compliance: When required to comply with laws, regulations, or legal requests.
We do not sell your personal information to third parties.
4. Cookies & Analytics
We use cookies to run our store (your cart, sign-in and age-verification steps) and to understand how people use the site. We measure visits and sales with our own analytics and with Google Analytics, which tells us things like which pages are viewed and which products sell. We don’t send Google your name, email, address or payment details, and we don’t use Google Analytics for advertising or share it with ad networks.
You can turn off Google Analytics anytime with the Analytics preferences link at the bottom of every page. If your browser sends a Global Privacy Control signal, we treat it as an opt-out automatically. You can also block or delete cookies in your browser settings, though parts of the site may not work properly without them.
5. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Request portability of your data.
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Opt out of marketing emails at any time.
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Opt out of website analytics at any time (see section 4).
Contact us at the email below to exercise your rights.
6. Security
We implement industry-standard measures to safeguard your data, though no method of electronic storage or transmission is 100% secure.
7. Age Restrictions
Our site and products are intended only for adults 21+ where required by law. We do not knowingly collect information from minors.
8. Updates
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
9. Contact Us
Email: info@shopsmokeless.com
Phone: 612-217-4550 ext 0